Major
ANZ
Overview
ANZ is an Australian bank with a presence in approximately 34 countries around the world. It is headquartered in Melbourne, Australia and operates across all states and territories of Australia. ANZ offers a range of banking products and services, including personal banking, business banking, wealth management, insurance and superannuation products.
Advantages
The advantages of banking with ANZ include access to competitive interest rates on savings accounts; access to a wide range of online tools and resources; convenient mobile app for easy account management; 24/7 customer service support; free ATM withdrawals at any ANZ branch or ATM nationwide; and no monthly account keeping fees on a range of products.
Security
ANZ claims to take security seriously by offering customers secure online access through its internet banking platform as well as two-factor authentication for added protection when logging into their accounts. Customers can also opt-in for SMS alerts whenever there are changes to their account or transactions take place. Data stored by ANZ is encrypted using the latest security technology.
Customer Service
ANZ provides various customer service options such as phone support (13 13 14), email enquiries (anz@anz.com) or live chat via its website (www.anz). Opening hours vary depending on location but most branches are open from 9am - 5pm Monday - Friday while some branches may stay open later during weekdays or open on weekends too depending on location. In terms of size, ANZ has one of the largest branch networks in Australia with over 1,000 branches located across major cities and regional areas throughout the country . Customers can use other bank ATMs without incurring any additional charges when they have an eligible transaction account linked to their card.
Majors
Big banks with extensive nationwide networks that provide a comprehensive range of services
Challengers
Regional and international banking institutions that offer financial services