Challenger
Virgin Money
Overview
Virgin Money is a global financial services company that services all regions of Australia, as well as international markets. It offers a range of banking and financial services, including personal banking, business banking, credit cards, investments and insurance.
Advantages
Banking with Virgin Money has many advantages such as competitive interest rates on savings accounts and loans, access to online banking 24/7 from any device with internet access, no monthly fees on most accounts and a wide range of products to choose from. The main disadvantage is that it does not have as many physical locations compared to other banks.
Security
Virgin Money takes security seriously by using advanced encryption technology for online transactions and offering customers the ability to set up two-factor authentication for added protection. Data is stored securely in accordance with Australian privacy laws.
Customer Service
Customers can contact Virgin Money via phone or email for customer service inquiries during regular business hours (Monday-Friday 9am-5pm). The bank has a large presence in Australia with branches located throughout major cities as well as regional areas across the country. Customers can use other bank ATMs free of charge if they are part of the same network as Virgin Money's ATMs.
Majors
Big banks with extensive nationwide networks that provide a comprehensive range of services
Challengers
Regional and international banking institutions that offer financial services