Challenger
Newcastle Permanent
Overview
Newcastle Permanent is an Australian bank that services customers in New South Wales, the Australian Capital Territory and Queensland. It offers a range of services including banking, insurance and investments.
Advantages
Banking with Newcastle Permanent has several advantages such as competitive interest rates, low fees and a wide range of products to choose from. There are also some disadvantages such as limited access to international banking services and limited customer service options.
Security
Newcastle Permanent takes security seriously and offers several measures to protect customers’ data and money including encryption technology, secure online banking systems and fraud monitoring systems.
Customer Service
Customers can access customer service through phone or email during business hours or visit one of the branches located across Australia for face-to-face assistance. The bank's opening hours vary depending on location but generally open from 9am - 5pm Monday - Friday (excluding public holidays). Newcastle Permanent has a large branch network across Australia with ATMs available at most locations so customers have convenient access to their funds wherever they are in Australia; other bank ATMs may also be used for free by customers who hold an eligible account with Newcastle Permanent.
Majors
Big banks with extensive nationwide networks that provide a comprehensive range of services
Challengers
Regional and international banking institutions that offer financial services