Challenger
Ubank
Overview
Ubank, owned by NAB, is an Australian financial services company located in Sydney, Australia. It serves customers across the country, from major cities to rural areas. Ubank offers a range of banking services including debit and credit cards, home loans, savings accounts and personal loans.
Advantages
Banking with Ubank has many advantages such as competitive interest rates on savings accounts and low fees for transactions. Additionally, customers can access their account information online or through the mobile app at any time of day or night. The main disadvantage is that it does not have as many branches as some of its competitors in Australia.
Security
Ubank takes security seriously and provides a range of measures to protect customer data and money. These include encryption technology for online banking transactions, secure authentication processes for logging into accounts and fraud monitoring systems to detect suspicious activity on customer accounts.
Customer Service
Ubank's customer service options include phone support during business hours (Monday to Friday 9am-5pm AEST) as well as email support 24/7 via the website contact form or live chat feature on the mobile app during business hours (AEST). In terms of size, Ubank has a large network of branches and ATMs throughout Australia so customers are never far away from one when they need it most. Customers can also use other bank ATMs free of charge if needed without incurring extra fees from their own bank account provider.
Majors
Big banks with extensive nationwide networks that provide a comprehensive range of services
Challengers
Regional and international banking institutions that offer financial services